Knowledgebase

Shipping/Packaging allows you to configure the "Oversized Shipping" charges on your website.

Step 1: First, we are going to make a new tab and go to the back end of our site.

Step 2: To gain access, you will need to log in.

Step 3: Once you are logged in, located the gray bar. Hover over "Configuration".

Step 4: A number of options will now be available but we want to hover down the list to " Shipping/Packaging" and click it.

Step 5: There is a number of options to work with here. If you would like to use the "Oversized Shipping" charges on your site, activate the field by clicking on it.

Step 6: Choose the "edit" button to the right.

Step 7: Make sure the "Enable Oversized Shipping" field is set to "True".

Step 8: With this set to true any item marked as oversized will be charged the "Oversized Shipping Charges" configured in the next field.

Step 9: Select "Oversized Shipping Charges" and click "edit". Input the dollar amount you would like each oversized item to be charged for shipping and click "Update".

Need help? Have questions or don't have the time? Be sure to give us a call at 800.699.0820. We are here to help. You can also bring up any issues by using our ticket system. Hope this tutorial was helpful.