Knowledgebase

 $ Variables

Below is a list of variables that are entered into OBN templates to display information stored...

 3rd Party Email Configuration

OBN email is compatible with many 3rd party email clients. The set up for each is very similar...

 Adding Content Pages

Adding a content page is easy and simple and requires the following steps.Location: Admin Menu -...

 Admin Login Details

The Admin Login Details page tracks the logins of each administrator user. This way you can tell...

 Advanced Mega Menus

Editing elements in a drop down menu Finding the main template   1. Open...

 Advanced Merchandising Techniques

Watch the videos below to learn how to better merchandise your store for succes. Merchandising...

 Advanced Product Info Management (PIM)

 Advanced SEO Techniques

     Search Engine Optimization is the single most cost-effective way to market your small online...

 Advanced SEO settings

Search Engine Optimization is the single most efficient way to market your online business. If...

 Advanced Stats

In this area, you will be able to view statistics about your site. This will include visits, page...

 Amazon Feeds Manager

Amazon Feeds Manager   Amazon Feeds Manager allows users to send feeds to amazon manually or to...

 Auto Orders Submission to OBN

Auto orders submission allows the admin to automatically drop ship items which meet certian...

 Avalara AvaTax Configuration

Avatax Setup and Configuration   Module Installation Guide Avatax Configuration Guide Tax...

 Avalara AvaTax Module Installation

You must first have an account with Avalara for AvaTax.Don’t waste valuable time and resources on...

 Banner Manager - Edit Existing Banners

The Banner Manager allows designers and developers to specify areas for text or images that can...

 Banner Manager - Setup

The Banner Manager allows designers and developers to specify areas for text or images that can...

 Basic F.A.Q

General SEO questions   Q: What is Search Engine Optimization (SEO) and why do I need it? A:...

 Basic Merchandising

Basic Merchandising: In your brick-and-mortar retail store, merchandising is pretty simple....

 Basic SEO Settings

Basic Seo Settings We get asked pretty often, “How can I get traffic to my site?” or...

 Basic SEO Settings

Basic SEO Settings     We get asked pretty often, “How can I get traffic to my site?” or “How...

 Blocked Access

Issue: I can't access my website or email address, it says Forbidden.Solution: Our CloudCommerce...

 Buttons

The Home page of the admistration area is essentially the dashboard and main navigational...

 Cache

CacheCache allows your website to store frequently loaded data to decrease load times and present...

 Can I add more pages to my site?

"Pages" refers to information pages, and yes, you can add them to your site. Do the following to...

 Can I add more suppliers?

In short, yes you can add more suppliers or switch your current supplier to a new one. In order...

 Can I add videos to my site?

Yes! Videos are a great way to add visual information to your site in a way that is relevant to...

 Can I downgrade to a lower plan?

You can downgrade to a lower plan, although it depends on the terms and conditions of your...

 Can I upgrade to a higher plan?

Yes! You can always upgrade to a higher plan. A lot of customers will start off with our Basic or...

 Can't Access A Feature or Module

Some features of our software are reserved for higher tiers of service. A detailed list of the...

 Cart Not Charging Shipping

Cart Not Charging Shipping Issue: My Shopping Cart is Not Charging Shipping for my...

 Categories / Products

Adding a Category or Sub Category Adding custom categories and sub categories helps keep you...

 Categories / Products Overview

All products on your site are organized by category and must be in a category in order to be...

 Category Listing Template

The category listing template allows you to change the layout of your category pages with just a...

 Category Pages

 Compare products side-by-side

Allows for configuration settings of the product comparison module.

 Configurable Marketing Feeds

Configurable Marketing Feeds Configurable marketing feeds allow you to easily export...

 Conversion Rate Report

 Countries

Control which countries you sell to

 Coupon Admin (Discount Coupons)

How to create a discount coupon.

 Currencies

The system can handle multiple currencies. Default currency is USD. If you wish to add additional...

 Customer Current Assets

 Customer Details

Here you can set which details are displayed in the customers' accounts. You can enable...

 Customer Orders Total (Best Customers)

In this area you can view the totals of all orders from each customer. This will not display...

 Customer Wishlists

 Customers

 Customers Groups

  Customer Groups are used to determine how your store interacts with certain groups of...

 Customers Points

How to manage customer points

 DIY SEO Guide

While we offer several comprehensive SEO solutions here at OBN, there are a few effective yet...

 DNS Propogation

Issue: I just transfered my domain name but it isn't showing my web site.Possible Issues:DNS...

 Define Mainpage

Define Main Page Some of our site layouts include a space that can be easily...

 Define Shop Page

Shop.php on your site shows a list of all categories. To spruce up this page or add some extra...

 Department Pages

 Domain Managment (DNS)

 Download

CloudCommerce settings for downloadable products (software, images, etc.).

 Drop Down Menus

Drop Down Menus Feature Video

 E-Mail Options

Settings for CloudCommerce automated store emails (new account, invoice/order, forgot password,...

 Easy Populate

Easy populate This is a powerful tool, which is disabled by default because it does have the...

 Email Quota

Each standard email address we provide comes with 250MB (megabytes) of storage. This is normally...

 Email Templates

Email Templates   Email templates allow retailers to customize the content and...

 F.A.Q.

This knowledgebase is replacing the F.A.Q.

 Facebook Store (Products)

The function of the facebook store is nearly identical to the featured products. With the major...

 Featured

This feature determines if the featured products appear on the front of the site and how...

 Featured Manufacturers

Featured Manufacturers works similar to featured products. It allows the retailer to place...

 Featured Products

CloudCommerce's "featured products" function allows you, as a store owner, to easily display...

 Feeds

Feeds - Amazon Feed Setting up the amazon feed is straight forward. This tutorial will...

 File Access

This area is for CloudCommerce technical support team access only.

 File Manager

File manager allows you to manage the files for your website and templates. It is similar to FTP...

 Fill Tags (Header Meta Tags)

This option allows you to fill in the meta tags added by Header Tags. Select the...

 Fire The Google Feed (No FTP)

 Fire The Google Feed (Over FTP)

 Force Overwrite Default Mobile Template

Cloudcommerce sites are built on mobile-friendly templates, but we do offer a separate mobile...

 Forgot Password

Issue: Forgotten PasswordsFor security reasons our support staff does not have direct access to...

 Fraud Prevention

 Front End Categories

Frontend Categories are an extremely useful feature, once you know how to use it. We strongly...

 Front End Categories

Front End Categories The purpose of the Front End Categories feature is to allow you...

 Further Security Steps

 GZip Compression

Setting to allow for faster loading of pages.

 Google Analytics

In the configuration there is the area to put your google analytics tag. With this, there is no...

 Google Analytics Overview

 Google XML Sitemap

 Google XML Sitemap

Making your website Google-friendly: Steps to ensure search engine visibility This...

 Hidden Pages

Hidden pages do not show up on your home page. Someone can only view them by following a link...

 Hidden Pages

Hidden pages are a similar to information pages with the exception of getting a link on the left...

 How do I change my design?

It depends on what aspect of the design you would like to change. In most cases we find that our...

 How do I change my email password?

How to change or update your email password. Log in to (link to email knowledgebase here)...

 How do I get billed for products I ship?

 How do I get more traffic?

There are several ways one can get more traffic coming though to their site. The most basic way...

 How do I rank higher in Google?

Helpful Tips to Rank Higher in Google: Create Unique ContentGoogle loves to see unique content....

 How does online credit card processing work?

 How to deal with MAP pricing?

 How to sell firearms online?

Outdoor Business Network is firearms friendly and helps you through the process of selling...

 I need a feature not available, how can I get it added?

You can always speak with our support staff if you have a concern about a feature that you feel...

 I work with a supplier not listed, how can I add them?

We are always looking to reach out to more suppliers, let us know that your are interested in...

 Images

Allows the admin to determine default sizes for store product images, featured products, and...

 Info Page Save/Update Button Change

Issue: There is no "Update" button to save changes to an info page I have created or...

 Information Pages

Pages can be easily added to your site to provide viewers with information about your business,...

 Information Pages

Information pages are easy to create if you follow these simple steps:Location: Admin Menu -...

 Initial Training Session

Training Sessions are a critical step in gauging customer's success with their website. Initial...

 Inventory Import

 Keyword Manager (Search Control)

Keyword manager allows to to control suggestive search results.

 Languages

 Logging

Logging is used by CloudCommerce support team members when attempting to diagnose store...

 Logging In

Forgotten Admin Password If you have forgotten your password you can contact support at...

 Logoff

Use the Logoff link in the top right corner of the admin screen to log out of this area when...

 Manage Templates

Outdoor Business Network offers a wide varity of templates. These are for your benefit to...

 Manufacturers

If your distributor does not carry a manufacturer that you have in your brick and...

 Manufacturers Drop Down

Within each category is a drop down whcih caontains all of the manufacturers within the current...

 Maximum Values

Allows the administrator to set the maximum values for the following parameters. Address...

 Member Groups

Member Groups allows a store owner to view and control who has access to his or her store.  By...

 Menu Bar

The menu bar is the main navigational component of the website. It holds access to all pages...

 Minimum Values

Allows the administrator to set the minimum values for the variables shown: First Name 2...

 Missing Products/Categories

Sometimes categories show as empty, or products show on the back end but seem to be missing on...

 Mobile Site

Mobile Site It is worth noting that most of our website are already responsible and...

 Mobile Site

  Mobile Site It is worth noting that most of our website are already responsible...

 Multi-Page Checkout

in the multi-page Checkout users will be prompted to see if they would like to sign in, sign up...

 MultiGeoZone MultiTable Shipping

This allows you to configure the amount of zones and number of tables per zone in teh...

 My Account

My Account will five customers the ability to update their information such as address book,...

 My Account

The My Account link in the top right corner of your administration area allows you to view your...

 My Store

The My Store area holds the information about your business, for example your store name,...

 My Store Options

 My Store Options (Facebook Store)

 New Products Added

This will display all items added within the past 30 days. This is an easy way to see...

 New Site Checklist

So, you have made the decision to work with Outdoor Business Network to reach your eCommerce...

 New Stuff

This area is normally a general news area. We will use this for industry news, promotions,...

 Newsletter Manager

Newsletter Manager The newsletter manager is a very basic text based e-newsletter...

 Newsletter Signup

CloudCommerce focuses most of its efforts on e-commerce. If you wish to have more sophisticated...

 OBN Account

Feature: Turn On/Off Manual Prices: If set to "True" force manual_price  and products_price to be...

 One Page Checkout

 One Page Checkout

One Page Checkout is an option that we offer to our cloud commerce clients that allows them to...

 Online Catalog

This link will take you directly to your online catalog home page (front end).

 Order Editor

 Order Total

Of the three modules, this one is different. This will show how customer totals are...

 Orders

How to process orders

 Orders Status

You can add as many custom order statuses as you wish, depending on your business rules and...

 Page Control (Header Tags)

Updating page meta tags was discussed on Text Control. Page Control allows you to add...

 Payment Module Setup

To Setup A Payment Module:1. Login2. Navigate to Modules > Payment3. Click to highlight the...

 Payment Modules

To Setup A Payment Module:1. Login2. Navigate to Modules > Payment3. Click to highlight the...

 Pending Points (Customers Points)

 Points/RewardsV2.1rc2a

 Price Rules

  When dealing with multiple prices from different sources, price management can become a...

 Processing Orders

Receiving an Order:Step One: When you get an order from your website you will get an email...

 Product Comparison

Allows customers to compare different items on your website.

 Product Listing

 Product Listing Pages

Product listing pages are how the products are displayed within the category. Ther are 4...

 Product Listing Template

 Product Pages

 Product Parent/Child, Attributes, and Specifications

Also known as product variants or product family/families, this section shows the CloudCommerce...

 Product Per Day Scheduler

 Product and Vendor Mapping

 Products Discontinued

This is the reverse of Products Added. This displays items removed from the catalog in...

 Products Purchased

This will show the total of each item purchased. This goes by the product id number as it appears...

 Products Viewed

This displays how many times each product on the site has been viewed. Useful when you are trying...

 Quick Price Updater

    Step 1: First, we are going to make a new tab and go to the back end of our...

 Quickbooks Import

Quickbooks Import/Export for CloudCommerce Configuration and User Manual Quickbooks Import is...

 Range Manager

Range Manager module allows you to charge customers for range use in real time.  See if a...

 Referral Points

 Related Products

Use related products to cross sell. If a customer is looking at a new shot gun, they...

 Release Notes

 Responsive Designs

Responsive designs will adjust to screen size. To test responsive designs you can resize your...

 Reviews

Reviews are a great way to sell customers on buying a particular item. A customer can be swayed...

 Reviews

Reviews are an excellent motivator for someone to buy or pass on an item. The higher...

 SEO URLs

 SSL Setup

 Sales Report

This will give a breakdown sales over a cronological period from hourly to anually. Helpful to...

 Sales Report Export

This will give you a breakdown of sales daily or monthly. It will also keep track of subtotal,...

 Search

The admin search feature is very powerful, and when used can make your navigation and use of the...

 Search Filters

 Send Email (To Customers)

Send Email (To Customers) This article covers how to send an email to all of your...

 Sessions

 Setting Prices

There are two ways to adjust your prices, manually or by using the Quick Price Updater (QPU)...

 Shipping Module Setup

Shipping Module Similar to the payment module, this allows you to choose which shipping services...

 Shipping/Packaging

Shipping/Packaging allows you to configure the "Oversized Shipping" charges on your...

 Shopping Cart

A quick overview of the basics of our e-commerce shopping cart system. Purchasing, Checking Out,...

 Social Bookmarks

The social bookmarks highlighted in the video above are part of your templates design, just...

 Social Bookmarks

Social Media Bookmarks are also available as part of your product info page, and as a dynamic...

 Social Links

 Special Categories

It is possible to discount entire categories at once. Unlike the Specials function which sets...

 Specials

The specials function is an easy way to mark down the prices on products. It should be noted that...

 Stock

This area will allow you to determine parameters to define lost stock, checking levels...

 Store POS

 Store Statistics

The store statistics area is meant to give you a quick overview of the daily activity and vitals...

 Support Tickets

Support Tickets are important for the following reasons: They help get things done faster for...

 System Requirements

 Tax Classes

 Tax Rates

 Tax Zones

 Template Design

Below is a list of variables that are entered into OBN templates to display information stored...

 Templates

 Templates

 Text Control (Header Meta Tags)

As a store owner, it is necessary for your store to be found by internet users. The...

 Training Videos

Temporaraly, training will be at http://www.outdoorbusinessnetwork.com/training before it is...

 User Access

This area is for CloudCommerce technical support team access only. Contact a support team member...

 User Info Export (Customers)

User Info Export (Customers) Allows you to download all of the customer information...

 Vendors Manager

  The CloudCommerce system is uniquely designed to be able to handle feeds from multiple...

 What about PCI Compliance?

Outdoor Business Network is 100% PCI compliant. PCI compliance is essential for all online...

 What's New

This box is used to announce important happenings within the CloudCommerce platform.  Things such...

 Whats New?

This feature shows customers the newest products that have been added to the catalog. There is...

 Who's Online

If there is anyone on your site, this will tell you who they are if they are registered....

 Wishlists

Adding products to wishlists.

 XML Feed

This feature sets default actions and markups for incoming XML feeds (supplier feeds).

 Zones

 eBay Feeds Manager