How do I change my email password?

How to change or update your email password.

  1. Log in to (link to email knowledgebase here) your email account with your existing username and password at

  1. Click on the down arrow next to your email address in the top right of the screen to bring up the mail options menu.

  1. Click on the “Password & Security” menu item.

  1. Enter your new password. Re-enter it to confirm it. Please take note of the password strength bar. We suggest using Strong or Very Strong passwords consisting of uppercase letters, lowercase letters, numbers, and symbols at least 12 characters in length. Keep in mind the number one reason email addresses get hacked it because of the use of simple passwords. You can also use the Password Generator to make a password for you.

  1. Once you have completed entering your new password, click save. You are finished.

Note: If you have forgotten your initial email password and can not log in to your email account, please contact our support team via the client area or toll free at 1-800-699-0820 ext. 2.

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